Applied Training Services

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General Questions

What is Web-Based Training (WBT)?

•	WBT courses are eLearning courses that students can access via the eCampus at www.appliedtraining.com .
•	These courses do not require a live instructor and can be taken anywhere at any time as long as the student has sufficient internet access.
•	WBT may be taken independently or as prerequisites to other training.

What is Instructor-Led Training (ILT)?

•	ILT is Face-to-Face instruction provided by an Applied Materials certified instructor in a classroom/lab at a scheduled time in a specific location, for example at a training center.

What is Live Distance Learning (LDL)?

•	LDL is instruction in an online event where one or more students "meet" together with an instructor at a scheduled date and time.
•	Students can access LDL sessions via the eCampus at www.appliedtraining.com .
•	Sessions are available by request only as a Customized Training Course.

WBT and LDL

What if I cannot see the course or the course does not appear to launch?

•	Make sure you have any popup blockers turned off.
•	Make sure your session on the www.appliedtraining.com site has not expired (this will happen after 15 minutes of inactivity on our site).
•	Your computer must support the minimum requirements below.

What if I do not have access to a computer?

•	If you do not have a computer, we can reserve a computer for you at our training center to complete your training.

What if I need headphones and a microphone?

•	You can also use the speakers and microphone on your computer to complete the stand alone and live distance elements.

What are the Computer Requirements?

•	Window 98,ME, NT 4 (SP4), 2000 Professional or XP
•	600 MHz processor (PIII Class processor)
•	64 MB RAM
•	Headset with microphone
•	Microsoft Internet Explorer 5.5 or later versions (Netscape is not supported)
•	50 MB of free hard drive space available for Event Materials
•	Internet Access (DSL, cable modem, or broadband strongly recommended)
•	Macromedia Flash Player 6

What if this FAQ does not answer my question and I need to speak to tech support?

•	Please email us at applied_training@amat.com, and we will get back to you within one business day.

1-800-468-8888